0116 484 4324
120 Ross Walk, Leicester, Leicestershire, LE4 5HH
leicestercarcentre@outlook.com

FAQ’s

  • Is there always a good selection of cars available at Leicester Car Centre Ltd?

We go to great efforts to ensure we have the widest possible selection of cars available in the UK, with over 15 manufacturers featured at any one time. Our buyers work tirelessly so that we have every conceivable type of model in stock, ensuring you always get to drive the best cars at the best prices.

 

  • How is Leicester Car Centre Ltd able to sell its cars at competitive prices?

Our network of expert buyers, combined with our ability to buy in bulk, enables Leicester Car Centre Ltd to purchase cars at extremely competitive prices, savings which we pass on directly to our customers.

 

  • Do you do HPI Checks on all vehicles?

Leicester Car Centre Ltd carries out an Experian Check on every vehicle prior to going on sale to ensure that a car has no outstanding finance, has not been reported stolen and has not been written off by an insurance company.

 

  • Do all Leicester Car Centre Ltd cars have a pre-delivery inspection?

All our cars are independently inspected by a qualified mechanic, road tested for a minimum of 15 miles.

 

  • Can I test drive a car?

We offer test drives seven days a week on all vehicles on display. Simply ask a member of the team arrange one for you. Just remember to bring your driving licence along when you take the test drive for identification purposes.

 

  • Do you take part-exchanges?

Unlike some dealerships, we are happy to accept all types of part-exchanges. Our staff use an in-house valuation system based on data from a cross-section of industry sources to value your car in seconds. The only information you will need to provide is your registration number and current mileage.

 

  • Do I need to pay a deposit?

A small deposit is required to secure the vehicle you are interested in,this is a refundable deposit if the vehicle is not as described or any mechanical fault is found.

 

  • What will I need to bring with me when I collect my car?

Proof of identity: Driving Licence or Passport

 

  • If paying in full:

To ensure that you are able to collect your car as smoothly as possible the Leicester Car Centre Ltd preferred payment process is that faster payment to our bank account is made 24 hours prior to your collection slot. The payment reference should be reg number.Cash can also be paid on site.

If you are financing your vehicle (Hire Purchase or Personal Contract Purchase):

  • Driving licence
  • If you are part exchanging a vehicle:
  • V5/Log Book
  • M.O.T
  • Service History
  • Spare Keys

 

  • Drive away Insurance Cover?

we offer no drive away insurance,all customers must take responsibility to ensure there vehicle is insured from there own insurance provider before driving away from Leicester Car Centre Ltd.

 

  • Will you be able to tax my vehicle?

Yes, we will be able to tax your new vehicle on-line for you using the V5C/2 (New Keeper Slip) and payment will be made direct to DVLA online using customers debit/credit card.

 

  • Do all Leicester Car Centre Ltd cars have a current MOT?

All vehicles come with a minimum 6 months MOT t&c apply.The Sales or Handover advisor will confirm the date the next MOT is due, you can also check on www.gov.uk/get-vehicle-information-from-dvla.

 

  • Do all Leicester Car Centre Ltd cars come with a Warranty?

Some vehicles may still be under the manufacturer’s warranty, in which case the remaining term will be transferred to you.All other vehicles come with a minimum 3 months Electrical and Mechanical Warranty.Customers also have the option to extend this for a further 9 or 21 months. (Subject to terms and conditions) at Leicester Car Centre Ltd we underwrite our own warranties to ensure we can offer the best service possible for our customers and get them back on the road as soon as possible,vehicle must be brought back on site if requested from Leicester Car Centre Ltd.

 

  • When is the next service due?

This is vehicle/manufacturer dependant. This information can be found from within your service book or on the Service Interval Display from within the car.

 

  • How do I apply for finance?

Just ask one of the Leicester Car Centre Ltd sales team for a bespoke quotation, and if you are happy, they will complete the application with you – either onsite or over the telephone

  • What information do you require when applying for finance?

We will require the following information at the point of application:

Employment Details (3 years)

3 Years Address History

Bank Account Details

  • How Do Recalls Work?

If there is a problem, it is registered with the Driver and Vehicle Standards Agency (DVSA), authorising the DVLA to supply the details of all current owners to the relevant manufacturer.

Owners are then contacted directly by either phone, email or letter, where the manufacturer will explain how they will organise a repair at a dealer most convenient to them – free of charge or course.

If you are unsure whether your new or used car has ever been subject of a recall, you can always check at the VOSA recall search page.

At Leicester Car Centre Ltd we understand that after collecting your vehicle there may be questions you would like to ask us.Please do not hesitate to contact the team.